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Meet the team

Love and care is at the heart of everything we do – for young people, for our team, and for our communities.

Senior managementpatrons and trustees

Rachel Clacher CBE Image

Rachel Clacher CBE

Founder and Chair

Optimist, activist, speaker and entrepreneur: Rachel is all of these and more. After co-founding Moneypenny in 2000 with her brother Ed Reeves and growing the company to be the world leader in telephone answering services and one of the best companies to work for in the UK, Rachel established WeMindTheGap as her bit of ‘direct action’. As a regular speaker to national and international business audiences she raises valuable funds for the charity.
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Sir John Timpson


Sir John Timpson is chairman and owner of Timpson, an advocate for upside-down management and children in care, a regular contributor to the Daily Telegraph and prolific author. He was awarded a CBE in 2017 for his servicesto business and forstering, and is WeMindTheGap’s first patron.
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Diane Aplin

Chief Executive

Diane joined Rachel in 2014 to set up and run our first traineeships. Today she leads the charity and is responsible for everything from compliance, to fundraising, to the all-important delivery of traineeships. A solicitor by profession, she worked in private practice in Manchester before dedicating her passion for making positive change to Hope House Hospice and now WeMindTheGap.
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Emma Degg


Emma Degg is the Chief Executive of the North West Business Leadership Team (NWBLT). Emma has spent her career focussed upon bringing together business leaders and policy makers to make a tangible difference. Emma serves on the UK2070 independent House of Lords Commission that is examining how to tackle the UK’s economic and social regional disparities. As well as being a Trustee of WeMindTheGap, she is a Board Member of Made Smarter North West.
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Karen Jones


Karen brings with her a valuable blend of commercial and charitable endeavours. Having trained as a Chartered Accountant with PwC, she moved into Corporate Finance with Ernst & Young and has since played a key part in the leadership teams of several ambitious and growing businesses. In addition, Karen is a mentor for UnLtd supporting social entrepreneurs, sits on the Board of a not-for-profit contemporary craft company GNE and has been a school Governor for a number of years.
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Kirsty Rogers


Kirsty is the Executive Partner for DWF's largest office in Manchester and is additionally the gender lead on DWF's Diversity Committee. As an employment practitioner she is highly recommended for her client focused approach to the delivery of legal services and a coordinated legal solution. Kirsty has been recognised by legal directories as a leader in her field for over 15 years and is in the Hall of Fame.
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Louise Gatenby


An ethical entrepreneur, who believes that every leader and organisation has the potential to create positive change towards a more sustainable, inclusive and equitable world, Louise is the founder and CEO of The Good Board a purpose-led leadership advisory and executive search firm supporting responsible organisation to find, develop and connect leaders who will make this vision of positive change a reality.

Thank you to our
fantastic HUB team

Julie Done Image

Julie Done

Community Maker, North Wales

I’m in my fourth year with WMTG. I have been project Lead on two programmes and I’m so proud of the achievements of the gappies. My favourite thing about my role is seeing how young people can blossom and fly when they believe in themselves. I’m so proud of the way our values run through the whole organisation. Sunny days, my family and friends and being outdoors with my two dogs are all things that make me happy.
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Lindsey Brooks

Finance and Administration

I have the pleasure of working with everyone, from Management to the Delivery Teams to the gappies and everyone in between. I have the pleasure of mixing and working with all areas of WMTG and seeing the continuous good outcomes from all areas. I am most proud of everyone overcoming their challenges, both staff and gappies. I have two little boys who absolutely love a hug. They fill me with love and happiness.

Here are the brilliant programme
 that make it all happen

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Laura Columbine

WeDiscover Programme Leader

The best thing about my role is connecting individuals in different locations, this is the beauty of a virtual programme. It has allowed us to build friendships, learn valuable skills and have fun along the way- because that’s what we need right now! I am proud of WeMindTheGap for so many reasons, but our gappies will always be at the top of my list. Something that makes me happy is learning. I love to find out more about people, communities and cultures.
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Alex Pigott

Virtual Mate

I am looking forward to meeting all our gappies and hearing what inspires and interests them. I love hearing what people are passionate about. There’s so much variety in the sessions that I’m sure they’ll learn all sorts of new and exciting things on the programme. What makes me happy is getting outside and back in touch with nature. It could be just a walk in the park or it could be a week of camping and surfing.
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Christopher Bury

First Mate

I am really excited to be involved with setting up WeMindTheGap’s first WeGrow programme for young men. I can’t wait to get started and I'm looking forward to walking alongside our gappies in achieving their goals as the year goes on. I’m happy taking my dog on a long walk or cooking a big meal.
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Rebecca Walton


I am excited to join the WMTG team as the new Skipper for the WeGrow programme. Aside from meeting all our gappies, I am most looking forward to getting together on our Magic Mondays where we can learn something new, discuss the previous week's antics, and look ahead to the next! One of my favourite things to do is to be outside in the fresh air, whether that be skiing, snowboarding, running, or hiking up a mountain! 
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Serena Etchells

Virtual Mate

I’m so excited to meet and get to know each of the gappies and learn more about them as individuals. I was previously a gappie on the 2017 WeGrow programme and I feel so lucky to be able to work for an organisation that helped me in such a significant way. I am particularly passionate about mental health and accessibility. I am at my happiest when being creative and making things.”
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Mark Rimmer


I am thrilled to join the ‘We Mind The Gap’ family and to be the skipper of the pilot scheme for we grow Flintshire Men. I am looking forward and excited to be working with the young men and to provide support, structure and encouragement throughout the programme. I love travelling to different countries and experiencing their culture. I am passionate about sport and especially football, I spend my free time walking our 4 dogs, playing with my Grandsons, keeping fit and visiting Goodison Park.
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Emma Done

First Mate

I am so grateful to have been given the opportunity to join the WeMindTheGap team, and I am very excited to be delivering the first Flintshire Men’s WeGrow programme. I love a challenge, so I am looking forward to starting this new adventure and I cannot wait to see how our young people grow and change through the opportunities provided to them. I enjoy travelling, seeing new places and fab food!
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Kirsty Percival

First Mate

It is a privilege to utilise my skills in behaviour change here at We Mind the Gap. I am unapologetically energetic, with a heart full of love and kindness who prides herself on looking after people to help them see their own potential. I am very passionate about the health and wellbeing industry, with over 25 years' experience of helping people get a better balance for them. I love hiking, cycling, yoga, obstacle courses, well anything outside really!! I am a mother of two very active boys and was lucky enough to marry my best mate, Daniel.
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Penny Rutter

Virtual Mate

I joined WeMindTheGap in 2021, part way through the Wrexham young women programme. I hit the ground running accompanying a young person to their benefits meeting on day one. Having raised two older children and seeing them thrive, I wanted to support those young people who were struggling with social skills, employment and poor mental health. I graduated Glyndwr University in 2018 as a mature student, with a First Class Honours Degree in Education, Families and Childhood Studies, and knew this was where my passion lay. Along with the group I pushed myself out of my own comfort zone at outward bound, doing activities I would never have dreamt of attempting before. By role modelling behaviour to our gappies, they can see that it is ok to be afraid, but it is also satisfying to 'give things a go!' After our Wrexham cohort graduated, I joined the WeDiscover programme as a Virtual Mate, athough being virtual was alien to me initially, I absolutely adore the role now and my virtual colleagues are absolutely amazing at engaging our young people. There is so much laughter on a daily basis.

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